01
01 · Minutes
Dispatch
A person on this crew answers — not a bot, not a call center. They gather the loss, tell you what to do until we arrive, and roll a crew.
01
01 · Minutes
A person on this crew answers — not a bot, not a call center. They gather the loss, tell you what to do until we arrive, and roll a crew.
02
02 · On site
On-site inspection, moisture mapping, and photos before equipment hits the floor.
03
03 · First hour
Extract standing water, contain, protect contents, and stop the spread.
04
04 · Days
Commercial drying with readings — not guessing by touch.
05
05 · The file
A file the claim can use: photos, logs, and a written scope you also get.
06
06 · Finish
If the structure needs it, we stay through buildback instead of handing you off.

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A real technician from this shop answers. Not a bot. Not an outsourced call center.