$20
when you join
Donated in your company name when your partner line is set up.
The Plumber’s Choice Program
Restoration referrals + nonprofit donations
The restoration handoff that gives back to the trades.
Fast field handoffCall or text while you are still onsite.
Customer protectedWe never compete for the plumbing relationship.
Credit + clear updatesYour referral stays attached and you know the outcome.
A reciprocal partnerFuture plumbing needs route back to your company.
For plumbing companies
Get your partner line.
A few quick details. No contract. We set the line and donate in your company name.
Sign up here No contract or login $20 donated when you join Referral stays credited
The give-back built into every partnership
You stop the source. We protect your customer — and donate in your company’s name.
$20
per qualified lead
Donated when you send a qualified fire, water, or mold opportunity.
$100
per closed project
Donated when a referred restoration project is completed.
Our nonprofit partners
Your referrals help build the future of the trades
Every signup, qualified lead, and completed referral can direct support to one of these organizations.
Chicago workforce access
Chicago Women in Trades
Training and advocacy that help women build lasting careers in the construction trades.
Construction career training
Revolution Workshop
Free construction training, supportive services, and job placement for Chicago residents.
The next generation of tradespeople
Explore The Trades
Career resources that introduce students to plumbing, HVAC, electrical, and service-trade work.
A handoff that makes you look good
Protect the relationship. Get the damage off your plate.
Your customer stays your customer
We handle restoration and rebuild—not plumbing—and route future plumbing needs back to you.
One call or text from the jobsite
No long intake. Tell us the source is stopped, share the customer, and get back to your work.
You are never left wondering
We track the referral and keep you informed so you can answer your customer with confidence.
From plumbing repair to restoration response
Four moves. One clean handoff.
No app. No login. One call or text.
Your plumbing team
You stop the source
Repair the pipe, drain, supply line, sewer, water heater, or sump issue—your scope stays yours.
Source repaired
The handoff
Make the handoff
Call or text the partner line while you are onsite. Photos help, but they are never a blocker.
One call or text
Big Shoulders
We control the damage
We contact the customer, assess wet materials, document the loss, dry or clean, and rebuild as needed.
Damage controlled
The partnership
You stay in the loop
Your referral is attributed to you, updates stay clear, and the plumbing relationship comes back to you.
Referral credited
The customer asks, “Now what?”
You do not have to explain restoration.
Tell them: “I stopped the source. Big Shoulders handles the water or sewage damage from here, and I’ll stay connected.” Then make the introduction.
Who takes the water
IICRC Certified Firm
You own source repair and future plumbing. We own extraction, drying, sewage cleanup, documentation, mold risk, and rebuild.
Send it when you see it
Common handoff moments
Burst or frozen pipe
Sewer or drain backup
Water heater failure
Sump pump failure
Wet ceiling below a bathroom
Leak behind a wall
Basement water
Wet drywall, floors, or cabinets
Straight answers
Questions plumbers ask before the first handoff
Will Big Shoulders take my customer?
No. We handle restoration and structural rebuild only. We do not compete for plumbing work, and future plumbing needs are referred back to your company.
What happens right after I refer someone?
We contact the customer, confirm the source status and urgency, coordinate the inspection or response, and keep your referral attached to the project.
Do my technicians need to learn a new system?
No. The field process is one call or text: share the customer contact and what happened, then return to the plumbing scope.
What if I already have a restoration company I use?
There is no contract or obligation. Set up the line so your team has a dependable second call for after-hours losses or surge events.
What kinds of damage should I send?
Wet drywall, flooring or cabinets; sewage contamination; basement water; structural drying; mold risk; and rebuild needs after the plumbing source is repaired.
Ready when your next job needs more than plumbing
Set up your partner line before the next customer asks, “now what?”
No contract$20 donated when you join
Sign up here
Opens the partner signup page. About 30 seconds.